My Privacy Policy

I, Suzi Beney (‘I’, ‘me’, ‘my’), as an independent Marketing Consultant, am committed to protecting your personal data, which identifies and relates to you or other individuals and complying with data protection laws.

This privacy policy sets out my personal data collection and sharing practices in relation to the personal data that I collect and use for the purpose of my business activities.

Who does this privacy policy apply to?
My clients, suppliers, advisers, service providers, enquirers (“you” or “your”).

What information do I collect about you
In order to deliver my marketing consultancy services to you, I may collect and handle the following information:

information you provide to me directly
contact details such as your name, address, email, telephone number, company website
business information regarding your business' past marketing activity, such as (but not limited to) your own website analytics, social media accounts, etc.
if you contact me, I might keep a record of that correspondence, voicemail or details of any conversation I may have with you.
details of transactions you carry out
information that is available from publicly available sources including social media websites and from other third parties

How and why I use your information
I may use your personal data for:

Enquiries

Responding and answer your enquiry
To notify you about changes to my services or otherwise fulfil your requests and respond to your queries
For marketing purposes, only where you have provided consent for me to do so.

Prospective Clients & Clients

Contacting you to discuss my services
Providing a quotation/proposal
Setting you up as a client
Invoicing
General client care, including communicating with you regarding your projects.
Complying with legal or regulatory obligations
To recover any payments due to me and, where necessary, to enforce such recovery through the engagement of debt collection agencies or taking other legal action
To analyse the service I provide and improve my business
To manage my infrastructure, business operations and comply with internal policies and procedures
To monitor transactions and ensure service quality
To notify you about changes to my services or otherwise fulfil your requests and respond to your queries
For marketing purposes, only where you have provided consent for me to do so.

I will never process your personal data where these interests are overridden by your interests.

I may process your personal data because:

it is necessary for the performance of a contract with you
it is in my or a third parties’ legitimate interests
to meet my legitimate interests, for example to improve my services, to ensure I price my products appropriately, to manage my business efficiently, and to maintain accurate records. When I process personal information to meet my legitimate interests, I always balance these against your fundamental rights and freedoms and put in place robust safeguards to ensure that your privacy is protected
I have your consent. If I require your consent, it will be made clear at the time your information is collected
to enhance the security of my network and information systems
to exercise, defend and protect my legal rights or other rights of third parties
to maintain my accounts and records
to modify, personalise or otherwise improve my services/ communications
to comply with law enforcement, court and regulatory bodies’ requirements
to operate and expand my business activities
for research and development of new products
to comply with a legal obligation and to co-operate with regulatory bodies
to protect your vital interest or the interest of another individual
to gather market intelligence, communicate with and tailor offers to individuals
for training and quality purposes

How I collect your information?
I will only collect information about you directly from you or via a third party with your consent.

Who do I share your information with and why?
I may share your information with my chosen third parties’ suppliers who help deliver services on my behalf, such as payment providers, data storage providers, event organisers.

I may transfer your information to a country outside of the European Economic Area in order to deliver my services. I will ensure this transfer and processing is carried out with the appropriate safeguards and in compliance with data protection laws, such as being protected by the necessary contractual terms.

If I share your personal data, it is only for the purposes set out in this privacy policy and I remain responsible for the management and security of personal information. Where I disclose your personal data to a third party, I require that third party to have appropriate technical and organisational measures in place to protect your personal data.

I will share your information, if I am required to by law.

How long do I keep your information
I will retain your personal information for as long as is reasonably necessary for the purposes for which it was originally collected and allowed by data protection laws. The length of time I keep your personal information is determined in accordance with the following criteria:

your relationship with me and the types of products and service you have with me
the length of time it is reasonable to keep records to demonstrate that I have fulfilled my obligations to you by law

Where your personal data is no longer required I will ensure it is securely deleted.

How do I keep your information secure
I am committed to keeping your information secure. Unfortunately, no data transmission over the internet or any website can be guaranteed to be secure. I have put in place physical, electronic and operational procedures intended to safeguard and secure the information I collect.

Your rights relating to your information
Data protection laws give you rights in relation to the personal information I hold about you, which may include the right to require me to:

provide you with further details on how I make use of your personal information
provide you with a copy of the personal information I hold about you
update any inaccuracies in the personal information I hold about you
delete any of your personal information that I no longer have a lawful ground to use
where processing is based on consent, stop that particular processing by withdrawing your consent
remove you from any direct marketing
transfer your personal information to a third party in a standardised machine-readable format

These rights are not absolute and I will let you know in my correspondence with you whether I think they apply to you.

Consent
Your consent to my processing of your personal information for certain purposes may be necessary to comply with applicable data protection laws; and where this is the case I will ask you for your consent in accordance with those laws.

You may withdraw your consent to such processing at any time.

Cookie Policy
I only use cookies for session management, and I neither collect or keep users personal data. In order to monitor the use of my website, I do use Analytics, which collects information on visitor behaviour and website trends, without identifying individual visitors.

Complaints
If you wish to exercise any of your rights, please make your request in writing and send to: hello@suzibeney.com.

If you are unhappy with my response or you believe the way I have processed your information is not in keeping with data protection laws, I would like to hear from you so I can either fix the problem or further explain my decision.

Alternatively, you may contact the Information Commissioner’s Office (ICO) for guidance and advice, or to lodge a complaint. The ICO may be contacted at:

Online: www.ico.org.uk

How to contact me
If you have any questions, comments, complaints or wish to exercise your data protection rights, please contact me at: hello@suzibeney.com

Changes to my privacy notice
I keep my privacy notice under regular review and the latest version will be available on this website. This privacy notice was last updated in May 2018.

My Privacy Policy

PRIVACY POLICY